Current News Releases
Canterbury Earthquake
Updated 2nd March 2011
- DX Mail Postal street deliveries resumed in Christchurch yesterday to areas where access is not restricted. (please see attached link for road closures)
- DX Box to Box deliveries continue where access is possible.
- DX Exchange location status continues to be assessed and a number are open where circumstances allow. Please contact our customer services team on
0800 806 139 for up to date information regarding Exchange availability and alternatives. - Please see maps below for areas that we are not currently able to access due to road blocks or it is considered unsafe to enter. For specific road closure information, please go to http://canterburyearthquake.org.nz/road-closures/
24th of February 2011
DX Mail Christchurch branch is currently operating with a skeleton staff however all phones and fax are diverted to the Auckland office until further notice.
- There are no street mail deliveries currently being undertaken by DX posties at this time. DX will advise when the street mail deliveries commence again.
- All postal mail going to PO Boxes and Private Bags plus rural delivery in the Canterbury region has been suspended by NZ Post until Monday 28th Feb.
- Please be aware however that if you have a bulk mail send that needs uplifting from a mail house in Christchurch DX Mail can line haul to the nearest operating NZ Post Mail Centre which will be either Wellington or Palmerston North.
- DX box to box service deliveries will only be attempted where possible and safe. Cordons in the central city and business closures have limited our ability to deliver, as has the lack of fuel in Christchurch.
- DX Mail will be assessing the status of the DX Exchanges in the Christchurch Region over the next few days.
- Any mail outs should be taken directly to DX Mail Christchurch at Ivan Crescent, Christchurch Airport.
- All Freightways branches in Christchurch are open and operating on skeleton staff.
- Freightways road and air linehaul services resumed their Christchurch based operations last night. Where possible all Christchurch mail movements connected with the Freightways linehaul network but there may some delays. Service delays within the Christchurch metropolitan area are to be expected. Deliveries to South Island destinations outside Christchurch are rapidly returning to normal.
Should you require further information please contact DX customers services on
800 800 230.
Thank you for your patience, care and understanding through these very trying times and we will continue to update you as further information comes to hand.
The team at DX Mail extends their thoughts and best wishes to the people of Christchurch over this extremely difficult period... we are thinking of you!
Please see map below for areas that we are not currently able to access due to road blocks or it is considered unsafe to enter (as at 24 February 1.15pm).
Christchurch Area Map 1
Christchurch Area Map 2
